Verizon customers are asking for help with cleaning house

NEW YORK — Verizon customers are sharing their stories about how they cleaned their homes, with many reporting being shut out of the company’s service.Veronica Hickey of Chicago says she went to Verizon to get help with a house cleaning job.“It’s been a long time coming,” she says.When Hickey and her husband moved to a […]

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How to keep your company’s customer service top of mind as the world shifts to cloud-based services

The customer service world is changing faster than ever, and the shift is expected to continue in coming years.The world has changed.The technology is changing.We’ve all heard it before: “The world is going cloud-wide,” says Richard Branson, founder of Virgin Group.“There’s no other way.”The big problem is that the shift has taken on the characteristics […]

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Verizon customers are asking for help with cleaning house

NEW YORK — Verizon customers are sharing their stories about how they cleaned their homes, with many reporting being shut out of the company’s service.Veronica Hickey of Chicago says she went to Verizon to get help with a house cleaning job.“It’s been a long time coming,” she says.When Hickey and her husband moved to a […]

Read More →

How to keep your company’s customer service top of mind as the world shifts to cloud-based services

The customer service world is changing faster than ever, and the shift is expected to continue in coming years.The world has changed.The technology is changing.We’ve all heard it before: “The world is going cloud-wide,” says Richard Branson, founder of Virgin Group.“There’s no other way.”The big problem is that the shift has taken on the characteristics […]

Read More →

How to keep your company’s customer service top of mind as the world shifts to cloud-based services

The customer service world is changing faster than ever, and the shift is expected to continue in coming years.The world has changed.The technology is changing.We’ve all heard it before: “The world is going cloud-wide,” says Richard Branson, founder of Virgin Group.“There’s no other way.”The big problem is that the shift has taken on the characteristics […]

Read More →