Why Netflix is so hot, Amazon has to answer

Amazon has had its ups and downs in the US, but one thing has remained constant for most of the company’s existence: its massive customer service.The company has had the US as its home for years now, but has yet to have a serious problem with customer service outside the US.However, Netflix has had to […]

Read More →

What you need to know about the Netflix subscription wars

The first quarter of 2017 saw the most-discussed and least-discussed video streaming service fights in history.According to a new study from the Consumer Electronics Association (CEA), Netflix’s subscriber growth has been slowing while competitors have increased their prices.The CEA analyzed data from over 700 million customers from over 80 countries in order to pinpoint how […]

Read More →

How to use cVS’s customer service for low-cost medical supplies

What’s the best way to ask for help from your doctor, pharmacist, pharma technician, or other customer service representative?If you’re not sure how to start, here’s a quick guide.1.The first thing you need to know is that customer service representatives are here to help.In fact, they’re the ones who set the terms of the relationship […]

Read More →