A few months ago, we reported how JetBlue was offering customers refunds on the cost of fuel.It is a great service, but we also want to know about the way they are using it. The company has since launched a new refunding service. We found out how it works, what they are doing to keep costs low […]
The BBC World Service’s customer service team has received complaints about JetBlue’s customer support and customer service is working on the issue.The BBC has contacted JetBlue for comment.However, we have been informed that JetBlue has been working with the BBC to resolve this issue, and have no further comment at this time.JetBlue is a popular […]
The USPS, which has been criticized for a string of service problems, has finally reached an agreement with its largest rival to resolve problems plaguing its most popular mail service.USPS and USPS-owned JetBlue have been in talks since April.In the latest talks, the USPS and JetBlue agreed to a five-year contract that will see the […]
The company’s customer service is known for its prompt, friendly service, but some customers may not realize how difficult it is to spot them in a photo.A few tips from the pros on how to spot potential scam artists.1.Get your photos in front of people in front line positions 2.Take pictures of customers in person […]
JetBlue said Monday it will cancel 2,800 flights between New York and Los Angeles after President Donald Trump’s order banning travel from seven predominantly Muslim countries was issued Friday. The airline said it has canceled all of its international flights to the US from January 9 to March 31, a total of 7,200 flights. On Tuesday, JetBlue […]
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