Dell’s customer service problems hit US twice

The US consumer complaints agency has issued a second round of targeted sanctions against Dell and other tech companies that the Federal Trade Commission has targeted in the wake of the Equifax breach.The sanctions come just weeks after the FTC said that it was investigating whether Dell’s financial services division had broken the law by […]

Read More →

Google customer service: Lawn service company will be closed due to lack of customers

Google customer support is having trouble keeping up with the number of complaints coming in about Lawn Service.A spokesperson for the company has confirmed to the Wall Street Journal that the company is in the process of closing its customer service team and will be closing its office at the request of the owners.This is […]

Read More →

Google customer service has been hit by a hack that could see it shut down for several days.

Hacker News article Hacker news: Google customer support has been attacked by a malicious software attack that could shut down its service for several weeks, according to a report by a security researcher.The researcher said on Thursday that the attack appeared to be a sophisticated attack that targeted an unnamed Google server in India, and […]

Read More →