Tesla, Teslas are going to have some problems

Tesla, the electric car company, has launched an online service center for its cars, but it’s already had some issues.The company says the service center has crashed in the past, and that the problem has now been resolved.The problem appears to be related to a recent change in the way the company handles customer information.We […]

Read More →

Tesla, Teslas are going to have some problems

Tesla, the electric car company, has launched an online service center for its cars, but it’s already had some issues.The company says the service center has crashed in the past, and that the problem has now been resolved.The problem appears to be related to a recent change in the way the company handles customer information.We […]

Read More →

How to keep your company’s customer service top of mind as the world shifts to cloud-based services

The customer service world is changing faster than ever, and the shift is expected to continue in coming years.The world has changed.The technology is changing.We’ve all heard it before: “The world is going cloud-wide,” says Richard Branson, founder of Virgin Group.“There’s no other way.”The big problem is that the shift has taken on the characteristics […]

Read More →