Mental health services under scrutiny at service plaza

A mental health service plaza at a Calgary hospital is under scrutiny after complaints about its design and services.According to the complaints, the service plaza was designed with a child-centered design, which is seen as limiting mental health care access.Staff at the Children’s Hospital of Calgary say the service was designed to serve children at […]

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Which of the following services does DirectV offer to customers?

DirectV offers a variety of customer service services, including online reservations, bill payment and phone support, according to a new report.However, the report found that only about a third of those services are available in all parts of the country.In some parts of North Carolina, the company only offers a few services, like online reservation, […]

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How to use qvc’s customer service portal to check if your broadband provider is working to fix faults

A QVC customer service spokesperson has revealed that the company is currently working on a new portal that would help customers check if their broadband provider was working to resolve faults.In a blog post, QVC’s customer support team said they were currently working to ensure the service portal was fully functional before adding the feature.“We […]

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How to Stop Being Anti-Trump and Build Your Business: How to Be a Customer Service Leader

A customer service manager at a customer service firm who was fired after calling President Donald Trump a racist and a liar has filed a federal lawsuit against the company, accusing the firm of retaliating against her for calling out the president’s policies and comments.Sarah Sosnowski, who had worked for the firm for two years, […]

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