How to use qvc’s customer service portal to check if your broadband provider is working to fix faults

A QVC customer service spokesperson has revealed that the company is currently working on a new portal that would help customers check if their broadband provider was working to resolve faults.In a blog post, QVC’s customer support team said they were currently working to ensure the service portal was fully functional before adding the feature.“We […]

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How to Stop Being Anti-Trump and Build Your Business: How to Be a Customer Service Leader

A customer service manager at a customer service firm who was fired after calling President Donald Trump a racist and a liar has filed a federal lawsuit against the company, accusing the firm of retaliating against her for calling out the president’s policies and comments.Sarah Sosnowski, who had worked for the firm for two years, […]

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Apple to sell off its $US150 billion investment fund

Apple is expected to announce plans to sell its stake in online travel and travel services provider AT&T Financial Services on Wednesday.The tech giant plans to slash its investment in AT&ts investment fund to about US$150 billion ($234 billion) as it looks to cut its debt burden and diversify its business.The move will be seen […]

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Verizon customers are asking for help with cleaning house

NEW YORK — Verizon customers are sharing their stories about how they cleaned their homes, with many reporting being shut out of the company’s service.Veronica Hickey of Chicago says she went to Verizon to get help with a house cleaning job.“It’s been a long time coming,” she says.When Hickey and her husband moved to a […]

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How to keep your company’s customer service top of mind as the world shifts to cloud-based services

The customer service world is changing faster than ever, and the shift is expected to continue in coming years.The world has changed.The technology is changing.We’ve all heard it before: “The world is going cloud-wide,” says Richard Branson, founder of Virgin Group.“There’s no other way.”The big problem is that the shift has taken on the characteristics […]

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